Terms and Conditions
Welcome to Splendid Hotel. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using this website and our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Booking and Reservations
All bookings and reservations at Splendid Hotel are subject to availability and confirmation. When you make a reservation, you agree to provide accurate information and to pay all applicable charges. We reserve the right to modify or cancel any reservation if necessary.
Cancellation policies and fees may apply depending on the type of reservation and the timing of the cancellation. Please review our cancellation policy at the time of booking.
3. Payment Terms
Payment for all bookings must be made using a valid credit or debit card. By providing your payment information, you authorize us to charge your card for the full amount of the reservation and any additional charges that may apply.
4. Guest Conduct
Guests are expected to conduct themselves in a manner that does not disrupt the comfort and enjoyment of other guests or staff. Splendid Hotel reserves the right to refuse service or remove guests from the premises for inappropriate behavior or violation of hotel policies.
Guests are responsible for any damage caused to hotel property during their stay. Charges for repairs or replacements may be applied to the guest's account.
5. Use of Facilities
All hotel facilities, including the spa, gym, and dining areas, are available to guests in accordance with their specific usage policies. Certain facilities may require advance reservations or additional fees.
Guests are expected to follow the rules and guidelines set forth for the use of hotel facilities. We reserve the right to deny access to facilities if guests do not comply with our policies.
6. Limitation of Liability
Splendid Hotel is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. We make every effort to ensure the accuracy of information provided, but we do not guarantee that our website or services will be free from errors or interruptions.
Guests are responsible for their personal belongings while staying at the hotel. We are not liable for any loss or damage to personal items.
7. Privacy
Our Privacy Policy governs the collection, use, and protection of your personal information. By using our website and services, you consent to the practices described in our Privacy Policy.
Please review our Privacy Policy for detailed information about how we handle your data.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes acceptance of any changes to these terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Montenegro. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Montenegro.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]