Privacy Policy
Welcome to Splendid Hotel . We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and utilize our services.
1. Information We Collect
We collect various types of information to enhance your experience and provide you with the best services possible. The information we collect includes:
- Personal Identification Information: Name, email address, phone number, and any other information you provide when making a reservation or contacting us.
- Usage Data: Details about your interactions with our website, including IP address, browser type, operating system, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and improve our services.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Booking and Reservations: To process and confirm your bookings, manage reservations, and provide customer support.
- Payment Processing: To handle transactions securely and prevent fraud.
- Marketing and Promotions: To send you updates about special offers, promotions, and news related to our services, with your consent.
- Website Improvement: To analyze usage patterns and enhance the functionality and user experience of our website.
- Compliance: To comply with legal obligations and enforce our terms and conditions.
3. How We Protect Your Information
We take appropriate measures to ensure the security of your personal information, including:
- Encryption: Implementing encryption technology to protect your data during transmission and storage.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Secure Servers: Utilizing secure servers and firewalls to safeguard against unauthorized access and data breaches.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, and providing other services.
- Legal Authorities: In compliance with legal obligations, to protect our rights, or to prevent illegal activities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Opt-Out: Opt out of receiving marketing communications from us.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]